Avaya Inc.
Industry Next Generation Communications
Predecessor Lucent Technologies
Founded 2000 (2000)
Headquarters Santa Clara, California, United States
Area served
Key people

Kevin J. Kennedy CEO

Dave Vellequette CFO
Products Network equipment for businesses

Decrease $4.371 Billion(FY 2014)

(FY 2014)[1]
Increase $197 million (FY 2014)[1]
Decrease $ 298 million (FY 2014)[1]
Total assets Decrease $7.234 Billion (FY 2014)[1]
Number of employees
11,701 (Sep 2015)[2]
Subsidiaries Avaya Government Solutions
Website avaya.com
Avaya office

Avaya Inc. (/əˈv.ə/) is an American multinational technology company headquartered in Santa Clara, California that specializes in Internet telephony, wireless data communications, and Customer relationship management (CRM) software.[3] The company also provides business communication solutions for customers.[4]

Avaya currently provides services to organizations at over 1 million customer locations worldwide with operations divided globally in 5 regions[5] and is ranked at #101 on Forbes America's Largest Private Companies.[6]

Origin of the name

Many anecdotes and myths surround the origin of this name. The official statement at the time of announcement of the independent entity stated: “Avaya sounds open and fluid – reflecting a company that’s open-minded and one that provides seamless, effortless interconnections among people and businesses."[7]


Early years (until 2000)

In 1995, the company that would become Avaya was a part of Lucent Technologies. Before that it had been a part of AT&T.[8]

In 2000, Lucent's management decided to spin off this business, which was then known as its enterprise communications group for flexibility, accelerated innovation, and improved operations.[8] Avaya Inc., with the stock symbol, AV, became an independent company and started trading on the New York Stock Exchange on October 2, 2000.

Growth (2001–2006)

Going private (2007–2012)







2013 and later



Since 2001, the company has sold and acquired several companies to support its current product set, including VPNet Technologies, Inc., VISTA Information Technologies Inc., Quintus, RouteScience, Tenovis, Spectel, NimCat Networks, Traverse Networks, Ubiquity Software Corporation, Agile Software NZ Limited, Konftel, Sipera, Aurix, Radvision and Esnatech.[25]

Purchase of Nortel's Enterprise assets

Through Nortel's bankruptcy proceedings, certain assets related to their Enterprise Voice and Data business units were put up for auction. Avaya placed a $900 million bid and was formally announced as the winner of these assets on September 14, 2009.[26][27]

Corporate information

Avaya's headquarters are located at 4655 Great America Parkway, Santa Clara, California. The company has offices located in over 145 countries worldwide.[28] The company also sponsors a user's group.[29]


Avaya sponsors training programs for IT professional certifications and training for use of Avaya's products.[30]

Government business

In 1985, Performance Engineering Corporation (later PEC Solutions Inc.) was formed to offer technology services to government customers.[31] On June 6, 2005, Nortel Networks Inc. completed the acquisition of PEC Solutions, Inc. to form Nortel PEC Solutions Inc.[32][33] On January 18, 2006, Nortel PEC Solutions was renamed Nortel Government Solutions.[34] On December 21, 2009, Avaya acquired Nortel's government business as part of Nortel's asset sale.[35][36]


Avaya bought Nortel Enterprise and acquired its patents, including the following:[37][38]

See also


  1. 1 2 3 4 "Avaya, FY 2014 Financial Results" (PDF). avaya.com. Retrieved Jan 16, 2015.
  2. "SEC filing Sept 2015". SEC.
  3. "Avaya on the Forbes America's Largest Private Companies List". Forbes. Retrieved 2016-05-31.
  4. "company overview" (PDF). Avaya.
  5. "Office locations by Country". Avaya.
  6. "America's Largest Private Companies". Archived from the original on March 22, 2016.
  7. "History – Avaya UK".
  8. 1 2 "The Avaya Story". Avaya.com. Retrieved Jan 21, 2015.
  9. "Speech Technology with Impact - Avaya Voice Portal 3.0 and Dialog Designer 3.0". speechtekmag.com. Retrieved Nov 23, 2016.
  10. "Avaya, Form 8-K, Current Report, Filing Date Nov 1, 2007" (PDF). secdatabase.com. Retrieved Jan 19, 2013.
  11. "Investment Firms Pick Up Avaya For $8.2 Billion". Informationweek.com. June 5, 2007. Retrieved 2011-08-18.
  12. "Avaya Leadership". avaya.com. Retrieved Jan 23, 2015.
  13. Julianne Pepitone (June 9, 2011). "Avaya files for $1 billion IPO". CNN Money. Retrieved June 9, 2011.
  14. "Avaya, Form 8-K, Current Report, Filing Date Oct 4, 2011" (PDF). secdatabase.com. Retrieved Jan 19, 2013.
  15. Larry Hettick (October 4, 2011). "Avaya acquires Sipera". Network World. Retrieved Oct 6, 2011.
  16. "Aurix Acquired by Avaya". Yahoo!.
  17. "Avaya, Form 8-K, Current Report, Filing Date Jun 6, 2012" (PDF). secdatabase.com. Retrieved Jan 19, 2013.
  18. "RADVISION Acquired By Avaya". Radvision. Retrieved 4 Sep 2012.
  19. Shoshanna Solomon (15 March 2012). "Avaya Agrees to Acquire RadVision for About $230 Million". Business Week. Retrieved 4 Sep 2012.
  20. "Avaya's Private Equity Owners Explore Sale". Fortune. 2016-05-20. Retrieved 2016-05-31.
  21. "Avaya's private equity owners explore sale: sources". May 20, 2016 via Reuters.
  22. "Edited Transcript of Avaya Inc earnings conference call or presentation 16-May-16 9:00pm GMT". www.yahoo.com. Retrieved 2016-05-31.
  23. "Avaya Weighing Bankruptcy Filing, Sale of Call-Center Software Unit". Wall Street Journal. 2016-11-23. Retrieved 2016-11-30.
  24. "Avaya Acquisitions". avaya.com. Retrieved Jan 22, 2015.
  25. "Nortel Networks, Form 8-K, Current Report, Filing Date Sep 14, 2009" (PDF). secdatabase.com. Retrieved Jan 19, 2013.
  26. Sean Michael Kerner (September 14, 2009). "Avaya Closes Nortel Enterprise Deal for $900M". internetnews. Retrieved Feb 16, 2010.
  27. "Avaya Worldwide Locator". Retrieved Aug 18, 2011.
  28. "IAUG". Retrieved Jan 30, 2015.
  29. "Avaya Professional Credential Program". Avaya Learning. Retrieved Nov 9, 2014.
  30. "PEC Solutions Inc.". Washington Post 200PEC Solutions Inc. 2005. Retrieved Apr 1, 2011.
  31. "Nortel Completes Acquisition of PEC Solutions, Inc.". Business Wire. June 7, 2005. Retrieved Apr 1, 2011.
  32. Witte, Griff (April 27, 2005). "Nortel to Buy PEC Solutions For $448 Million". The Washington Post.
  33. "Nortel PEC Solutions Renamed Nortel Government Solutions". Nortel. January 18, 2006. Retrieved Apr 1, 2011.
  34. "Avaya/Nortel combination aims for greater growth". Nortel. Dec 21, 2009. Retrieved Jan 11, 2012.
  35. "Who We Are". Avaya Government Solutions. Retrieved Apr 1, 2011.
  36. "Avaya Closes Nortel Enterprise Deal for $900M". Internetnews. Sep 14, 2009. Retrieved Feb 26, 2011.
  37. "List of Patents that have Issued to the Nortel Family of Companies" (PDF). Nortel. Retrieved Feb 26, 2011.
  38. "System, device, and method for improving communication network reliability using trunk splitting". Retrieved Feb 26, 2011.

Further reading

External links

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