[[A man stands at a computer terminal, while another man behind him stands with his head in his hands.]] Man 1: See, I've got a really good system: if I want to send a YouTube video to someone, I go to File -> Save, then import the saved page into Word. Then I go to "Share This Document" and under "recipient" I put the email of this video extraction service... Caption: I'll often encourage relatives to try to solve computer problems themselves by trial and error. However, I've learned an important lesson: if they say they've solved their problem, never ask how. {{Title text: I once worked on a friend's dad's computer. He had the hard drive divided into eight partitions, C: through H:, with a 'Documents' directory tree on each one. Each new file appeared to be saved to a partition at random. I knew enough not to ask.}}