Selfridges, Oxford Street


Oxford Street frontage
General information
Status Open, in use
Type Department store
Architectural style Beaux-Arts with Ionic columns
Address Oxford Street
Town or city London, W1
Country England
Coordinates 51°30′51.04″N 0°9′9.46″W / 51.5141778°N 0.1526278°W / 51.5141778; -0.1526278Coordinates: 51°30′51.04″N 0°9′9.46″W / 51.5141778°N 0.1526278°W / 51.5141778; -0.1526278
Current tenants Selfridges
Opened 15 March 1909 (1909-03-15)
Cost £400,000
Client Harry Gordon Selfridge
Owner Galen Weston and family
Technical details
Structural system Steel frame
Floor count 9 (1xRoof terrace; 5xcustomer above ground; 1xcustomer basement; 2xbasement storage)
Floor area 540,000 square feet (50,000 m2) of selling space
Design and construction
Architect Daniel Burnham
Structural engineer Sven Bylander
Other designers Francis Swales, R. Frank Atkinson, Thomas Smith Tait, Gilbert Bayes
Designations Grade II Listed

Selfridges is a Grade II listed retail premises on Oxford Street in London. It was designed by Daniel Burnham for Harry Gordon Selfridge, and opened in 1909.[1] Still the headquarters of Selfridge & Co. department stores, with 540,000 square feet (50,000 m2) of selling space,[2] the store is the second largest retail premises in the UK,[1] half as big as the biggest department store in Europe, Harrods.[2] It was named the world's best department store in 2010,[3] and again in 2012.[4]


In 1906, Harry Gordon Selfridge travelled to England on holiday with his wife, Rose. Unimpressed with the quality of existing British retailers, he noticed that the large stores in London had not adopted the latest selling ideas that were being used in the United States.

Selfridge decided to invest £400,000 in building his own department store in what was then the unfashionable western end of Oxford Street, by slowly buying up a series of Georgian architecture buildings which were on the desired block defined by the surrounding four streets: Somerset, Wigmore, Orchard and Duke.[5]

Design and construction

The building was designed by American architect Daniel Burnham, who was respected for his department store designs. He created Marshall Field's, Chicago, Filene's in Boston, Wanamaker's in Philadelphia, and Gimbels and Wanamaker's in New York City.[6] The building was an early example in the UK of the use of a steel frame, five stories high with three basement levels and a roof terrace, originally laid out to accommodate 100 departments.[7]

American-trained Swedish structural engineer Sven Bylander was engaged to design the steel frame structure. As the building was one of the early examples of steel frame in the UK, Bylander had to first agree appropriate building regulations with the London County Council, requiring amendments to the London Building Act 1844.[8] Using as a basis the regulations which covered the similarly-designed London docklands warehouses, Bylander then agreed changes which enabled greater spans within lesser beam dimensions due to the use of steel over stone.[8] Bylander designed the entire supporting structure which was approved by the LCC in 1907,[8] with a steel frame based on blue brick pile foundations, supporting a steel frame which holds all of the internal walls and the concrete floors.[8] Bylander designed in additional supported internal walls, as LCC would not approve store areas above 450,000 cubic foot (13,000 m3) due to the then approved fire safety regulations, many of which were removed 20 years later in light of new legislation.[8] Bylander submitted a 13-page fully illustrated account of the design of the building to Concrete and Constructional Engineering, which was published in 1909.[8] The work of Burnham and Bylander with LCC led to the passing of the LCC (General Powers) Act 1909, also called the Steel Frame Act, which gave the council the power to regulate the construction of reinforced concrete structures.[8]

American architect Francis Swales, who trained at the École Nationale Supérieure des Beaux-Arts in Paris, was briefed to design the frontispiece. Aided by British architects R. Frank Atkinson and Thomas Smith Tait,[7][9] the final design was highly influenced by John Burnet's 1904 extension to the British Museum.[5] The steel supporting columns are hidden behind Ionic columns, to create a facade which present a visually uniform, classical, Beaux-Arts appearance.[10] The distinctive polychrome sculpture above the Oxford Street entrance is the work of British sculptor Gilbert Bayes. The final frontage, through use of cast iron window frames to a maximum size of 19 feet 4 inches (5.89 m) by 12 feet 0 inches (3.66 m), means that both the Oxford Street and Duke Street frontages are made up of more glass than stone or iron works.[8]


Selfridges at Christmas, 1944

Opened on 15 March 1909,[1] the store was built in phases. The first phase consisted of the nine-and-a-half bays closest to the Duke Street corner,[11] a site of 250 feet (76 m) wide on Oxford Street by 175 feet (53 m) along Duke Street.[8] The floor heights averaged 15 feet (4.6 m), and the initial structure contained nine passenger lifts, two service lifts and six staircases.[8]

The main entrance and all of the bays to its left were added some 18 years after the store first opened, using a modified construction system.[10] The complete building opened fully in 1928, and resultantly through the use of supporting spandrel steel panels, the scale of the glass panes within the main entrance could be greatly enlarged.[5]

A scheme to erect a massive tower above the store post-World War I was never carried out. Harry Selfridge also proposed a subway link to Bond Street station, and renaming it "Selfridges"; however, contemporary opposition quashed the idea.

The final design of the building completed in 1928, although classical in visible style and frontage, is thoroughly modern in its steel frame construction. In part due to new schools of architectural thought emerging apart from the classical schools, and in part due to the close proximity of World War I, the building is seen as the last of the great classical buildings undertaken within the UK. Although the UK was late in adopting modern architecture only from the 1930s onwards,[12] by the mid-20th century many architects looked at Selfridges as if it were pre-historic in design, accepted just because Harry Gordon Selfridge wanted to advertise his business with a confident display of classicism in stone.[5]


There are two levels of basement beneath the lower-ground shop floor: the ‘sub’ and the ‘sub-sub’. Combined, these descend 60 metres (200 ft) below street level.[5][13] These two areas are then split into two more areas: the dry sub and sub-sub, and their "wet" equivalents.[5][13] The wet area is beneath the original nine-and-a-half bays closest to the Duke Street corner of the 1909 building. The "dry" is under the rear of the building, known as the SWOD after the surrounding four streets – Somerset, Wigmore, Orchard and Duke – that once enclosed it.[5][13][14] During World War II after the entry of the United States into the conflict, from 1942 the dry sub-sub SWOD was used by the United States Army. The building had one of the only secure telex lines, was safe from bombing, and was close to the US Embassy on Grosvenor Square. Initially used by U.S. General Dwight D. Eisenhower, the commander of SHAEF, it later housed 50 soldiers from the 805th Signal Service Company of the US Army Signal Corps,[14] who installed a SIGSALY code-scrambling device connected to a similar terminal in the Pentagon building. The first conference took place on 15 July 1943. Initial visitors included Prime Minister Winston Churchill, to enable secure communications with the President of the United States, although later extensions were installed to both 10 Downing Street and the Cabinet War Rooms.[15] Rumours persist of a tunnel built from Selfridges to the embassy so that personnel could move between the two in safety, with interrogation cells for prisoners hewn from the resultant uneven space available.[13]

2002 restoration

While restoration work was carried in 2002,[10] the scaffold surround was used to carry the largest photographic artwork ever produced, 60 feet (18 m) tall by 900 feet (270 m) long and weighing two tons. Created by Sam Taylor-Wood, it showed a gathering of well-known pop and cultural figures of the time, including Sir Elton John.


Selfridges nameboard
Main article: Selfridges

The new store opened to the public on 15 March 1909, employing 1,400 staff,[8] setting new standards for the retailing business.

At that time, women were beginning to enjoy the fruits of emancipation by wandering unescorted around London. A canny marketer, Selfridge promoted the radical notion of shopping for pleasure rather than necessity. The store was extensively promoted through paid advertising. The shop floors were structured so that goods could be made more accessible to customers. There were elegant restaurants with modest prices, a library, reading and writing rooms, special reception rooms for French, German, American and "Colonial" customers, a First Aid Room, and a Silence Room, with soft lights, deep chairs, and double-glazing, all intended to keep customers in the store as long as possible. Staff members were taught to be on hand to assist customers, but not too aggressively, and to sell the merchandise. Oliver Lyttleton observed that, when one called on Selfridge, he would have nothing on his desk except one's letter, smoothed and ironed.[16]

Selfridge also managed to obtain from the GPO the privilege of having the number "1" as its own phone number, so anybody had to just dial 1 to be connected to Selfridge's operators.

The roof terrace hosted terraced gardens, cafes, a mini golf course and an all-girl gun club. The roof, with its spectacular views across London, was a popular place for strolling after a shopping trip and was often used for fashion shows. As with much of central London during World War II, Selfridges suffered serious damage on a number of occasions during the 57 nights of the London Blitz from 7 September 1940, and in 1941 and 1944.[17] After the devastating bombing of the west end on 17/18 September 1940 by a combined force of 268 Heinkel 111 and Dornier Do 17 bombers[17] – after which the stores Art Deco lifts didn't work again until post-WW2, and the signature window was shattered[17][18] – Harry vowed never to open the rooftop gardens again,[19] and had the ground floor windows bricked-up.[17][18] The roof terrace reopened again for the first time since in July 2011, for a promotional event staged by Truvia as part of their UK launch.[20] Bompas & Parr designed a publicly accessible art-installation, consisting of a rowing lake which was dyed green, with 12 rowing boats and an accompanying bar.[19] In Summer 2012, Bompas & Parr designed an art installation themed as "The Big British Tea Party", which included a cake-themed 9-hole crazy golf course, accompanied by a Daylesford Organic sponsored tea house.[21]

The bomb on 17 April 1941 destroyed only the beautiful Palm Court Restaurant, venue for the rich and famous.[17] However, at 11 pm on 6 December 1944, a V-2 rocket hit the Red Lion pub on the corner of Duke Street and Barrett Street. A canteen in the SWOD basement area (see above) was massively damaged, with eight American servicemen killed and 32 injured, as well as ten civilian deaths and seven injuries.[17] In the main building, ruptured water mains threatened SIGSALY, and while the Food Hall was the only department that did not need cleaning, Selfridges’ shop-front Christmas tree displays were blown into Oxford Street.[17][18] By 2010, only two of the four major pre-World-War-II Oxford Street retailers—Selfridges and John Lewis—survive in retail, while Bourne & Hollingsworth (now remembered in the name of a bar in Fitzrovia), and Peter Robinson (acquired in 1946 by Burton's), are no longer trading.[17] Selfridges is the only retailer still trading in the same building, which still bears the scars of war damage, while John Lewis has moved.[17] Bourne & Hollingsworth is now the Plaza Shopping Centre at No 120, while Peter Robinson is now Niketown at No 200-236.[17]

A Milne-Shaw seismograph was set up on the third floor in 1932, attached to one of the building's main stanchions, unaffected by traffic or shoppers. It recorded the Belgian earthquake of 11 June 1938 which was also felt in London. At the outbreak of war, the seismograph was moved from its original site near the Post Office to another part of the store. In 1947, the seismograph was given to the British Museum.

In 2002, Selfridges was awarded the London Tourism Award for visitors' favourite London store. Selfridges was named world's best department store in 2010,[3] and again in 2012.[4] It claims to contain the UK's largest beauty department,[14] and Europe's busiest doorway which siphons 250,000 people a week past the Louis Vuitton concession on to Oxford Street.[14]


Selfridges window display, 2009

Selfridges' 27 Oxford Street windows have become synonymous with the brand, and to a certain degree have become as famous as the store and the Oxford Street location itself. The windows consistently attract tourists, designers and fashionistas alike to marvel at the current designs and styling and fashion trends.[22]

Selfridges has a history of bold art initiatives when it comes to the window designs. When the building opened, Harry Selfridge initiated a "signature" window which was signed by all of the stars and famous people who came to shop at the store. This was cracked in the first bombing during the blitz, and was never restored.[17]

Today, the visual merchandising team calculate that 20% of business-winning trade is from the windows.[14] When Alannah Weston became Creative Director after the purchase by her family in 2003, she approached artist Alison Jackson to put her trademark Tony Blair and David Beckham lookalikes in the windows. The resultant display brought traffic to a standstill, with the Metropolitan Police finally insisting they stop the project because it was clogging up Oxford Street.[14]

Since 2002, the windows have been photographed by London photographer Andrew Meredith and published in magazines such as Vogue, Dwell, Icon, Frame Magazine, Creative Review, Hungarian Stylus Magazine, Design Week, Harper's Bazaar, New York Times, WGSN and much more including world wide press, journals, blogs and published books all over the world.[22]


After his wife died in 1918, and his mother in 1922, Gordon squandered his fortune. In 1941, he left Selfridges.

In 1951 the store was acquired by the Liverpool-based Lewis's chain of department stores, which was in turn taken over in 1965 by the Sears Group owned by Charles Clore.[23] Expanded under the Sears group to include branches in Oxford, Manchester and Birmingham,[24] in 2003 the chain was acquired by Canada's Galen Weston for £598 million.[25]


In 2011, the Weston family bought 388–396 Oxford Street, which is located immediately to the east of the Selfridges building across Duke Street, on which fashion chain French Connection has a lease until 2025.[26]

In early 2012, Selfridges commissioned Italian architect Renzo Piano (responsible for London's The Shard skyscraper), to work on an extension to the 1909 department store. News Agency CoStar commented that the project could feature a hotel as well as office space, or additional shopping departments. In May 2012, a Selfridges representative said:[27]

Plans incorporate the 1909 landmark building along with adjacent spaces and new architecture within (and above) the urban block. The project is rooted in Selfridges' ambition to remain great for generations to come, by pushing the boundaries of architecture, design and customer experience.

In December 2012, Selfridges acquired the 100,000 square feet (9,300 m2) Nations House office building from Hermes, which is located immediately behind its Oxford Street store in Wigmore Street, for around £130m.[27]


  1. 1 2 3 "Our Heritage". Selfridges. Retrieved 2012-02-21.
  2. 1 2 Clegg, Alicia (13 December 2005). "Hot Shops: Retail Revamps". Retrieved 26 June 2009.
  3. 1 2 Nick Collins (14 June 2010). "Selfridges named world's best department store". The Daily Telegraph. Retrieved 2012-02-21.
  4. 1 2 Tim Adams (2 December 2012). "How Selfridges gets the tills jingling at Christmas". The Observer. Retrieved 5 January 2012.
  5. 1 2 3 4 5 6 7 Thom Gorst. The Buildings Around Us. Retrieved 4 January 2012.
  6. Thomas S. Hines, Burnham of Chicago, (1974) U. of Chicago Press.
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  8. 1 2 3 4 5 6 7 8 9 10 11 David C. Goodman. The European Cities and Technology Reader: Industrial to Post-Industrial City. Retrieved 4 January 2012.
  9. "Selfridges". Dictionary of Scottish Architects. Retrieved 16 November 2008.
  10. 1 2 3 Michael Beare BSc CEng MICE FIStructE CARE Eur Ing (July 2010). "The Construction of the Classical Elevations of Selfridges Store, Oxford Street, London: An Appraisal". Journal of Architectural Conservation. Retrieved 4 January 2012.
  11. "Selfridges Store". English Heritage: Images of England. 28 September 2001. Retrieved 2012-02-21.
  12. Alan Powers. Britain: Modern Architectures in History. Retrieved 4 January 2012.
  13. 1 2 3 4 Antony Clayton (16 November 2010). "The Mystery of Subterranean Selfridge's". TheAntonineItineraries. Retrieved 5 January 2012.
  14. 1 2 3 4 5 6 Kate Riordan (10 November 2006). "Inside Selfridges". TimeOut. Retrieved 5 January 2012.
  15. Patrick D. Weadon. "Sigsaly Story". National Security Agency. Retrieved 3 January 2012.
  16. J.A.Gere and John Sparrow (ed.), Geoffrey Madan's Notebooks, Oxford University Press, 1981
  17. 1 2 3 4 5 6 7 8 9 10 11 Ronan Thomas (6 September 2010). "The Blitz: Oxford Street's store wars". BBC London. Retrieved 5 January 2012.
  18. 1 2 3 Ronan Thomas. "Selfridges, Oxford Street". Retrieved 5 January 2012.
  19. 1 2 "Boating lake with a view! Selfridges opens rooftop to visitors for first time since WWII". Daily Mail. 22 July 2011. Retrieved 4 January 2012.
  20. "The Truvia Voyage of Discovery". Retrieved 4 January 2012.
  21. "The Big British Tea Party". Time Out (magazine). July 2012. Retrieved 4 January 2012.
  22. 1 2 Mark Sinclair (2 February 2012). "Wordplay in Selfridges' windows". Creative Review. Retrieved 2012-02-21.
  23. Richard Davenport-Hines (2004). "Clore, Sir Charles (1904–1979)". Oxford Dictionary of National Biography. Oxford University Press.subscription required
  24. "Land Securities – Retail – Birmingham, Bull Ring". 18 February 2000. Retrieved 2012-02-21.
  25. "Selfridges UK expansion capped". BBC News. 28 October 2003. Retrieved 2012-02-12.
  26. "Owner of Selfridges buys 388–396 Oxford Street". Buildington. 12 September 2011. Retrieved 3 January 2012.
  27. 1 2 "London's Selfridges buys office building". 22 December 2012. Retrieved 3 January 2012.
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