Hastings Insurance


Hastings Group Holdings
Public limited company
Traded as LSE: HSTG
Industry Insurance
Founded 1997
Headquarters Bexhill-on-Sea, East Sussex, United Kingdom
Key people
Mike Fairey, (Chairman)
Gary Hoffman, (CEO)
Revenue £481.0 million (2015)[1]
£126.1 million (2015)[1]
£2.3 million (2015)[1]
Website www.hastingsplc.com

Hastings Insurance is a UK personal lines insurance broker servicing customers online, by phone and by branch. The company provides car, bike, van and home insurance, as well as a range of ancillary products and services such as breakdown cover, personal accident, substitute vehicle and key and legal cover. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.


The company was established, based on business plan prepared by David Gundlach and Andrew Bowen, as "Hastings Direct" in 1997.[2] It was acquired by Insurance Australia Group in 2006[3] and then by its management in 2009.[4] In 2011 the company announced that 150 new posts would be created, with the first 60 to be recruited in January in the Bexhill, Hastings, Eastbourne, Brighton and Hove areas.[5] Goldman Sachs acquired a 50% interest in the company in 2013.[6] The company was the subject of an initial public offering in October 2015.[6]


Conquest House at Bexhill-on-Sea, Head Office of Hastings Insurance

The company trades under the Hastings Direct, Hastings Premier, Hastings Essential, SmartMiles, People's Choice and insurePink brands.[7][8]

In 2012, the company launched a usage-based insurance product under the Hastings Direct SmartMiles brand. The SmartMiles product requires a telematics device to be fitted to the insured vehicle.[9]

The company is known for its mascot, Harry Hastings, an animated figure dressed in armour from the Battle of Hastings in 1066.[10]

Based in Bexhill-on-Sea, the company is one of the largest employers on the South Coast. The company also has a second call centre in Newmarket, Suffolk and has recently opened a third call centre in Leicester.[11]


The company sponsored the Eastbourne International tennis tournament between 2003[12] and 2007[13] in a deal worth £350,000 per year.[14]


  1. 1 2 3 "Preliminary Results for year ended 31 December 2015". Hastings Insurance. Retrieved 9 April 2016.
  2. "Hastings Van Insurance". Customer Care. Retrieved 6 December 2015.
  3. "Selfless Portrait: Man Leaves $150M to City of Elkhart". Indianapolis Monthly. Retrieved 11 August 2014.
  4. "Hastings and Advantage MBO team speak out". www.postonline.co.uk. Retrieved 11 August 2014.
  5. "Hastings Direct creates 150 jobs". The Recruiter. 2011. Retrieved 6 December 2015.
  6. 1 2 "Hastings shares trade below IPO price". 12 October 2015. Retrieved 6 December 2015.
  7. "Hastings Direct".
  8. "People's Choice".
  9. "Hastings Direct gives details of telematics trial | Latest News | Insurance Times". m.insurancetimes.co.uk. Retrieved 2016-01-29.
  10. "Harry Hastings and Stephen Seagull return in Hastings Direct TV ad series". The Drum. 6 March 2015. Retrieved 6 December 2015.
  11. "Hastings Direct set to grow workforce in Leicester". Leicester Mercury. 6 May 2015. Retrieved 6 December 2015.
  12. "Hastings Direct signs two-year tennis sponsorship deal". BrandRepublic. 10 March 2003. Retrieved 20 June 2011.
  13. "Hastings Direct quits as Ladies' Tennis Sponsor". Eastbourne Herald. 2 February 2007. Retrieved 20 June 2011.
  14. "Tennis bosses serve blow to Eastbourne". The Angus. 25 June 2007. Retrieved 20 June 2011.

External links

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