Epos Now

Epos Now
Industry Computer Software, Technology
Founded 2011 (2011) in Norwich, England
Founders Jacyn Heavens
Headquarters Norwich, England, UK
Areas served
Key people
Jacyn Heavens (CEO)
Number of employees
Website eposnow.com

Epos Now is a cloud-based software provider, specialising in the design and manufacture of electronic point of sale (commonly referred to as EPOS), which encompasses features including but not limited to reporting, stock control, and CRM for retail and hospitality businesses. Epos Now software can be operated from any device or platform with a web-browser or by using Epos Now’s IOS or Android app.

Epos Now’s UK headquarters are located in Norwich, England and their US headquarters are in Orlando, Florida.[1] Originally founded in June 2011, the company was a pioneer in cloud-technology in the EPOS industry and is notable for being the first EPOS company to introduce an AppStore to their customers,[2] which allows users to customise their system. The Epos Now AppStore was introduced in December 2014. Epos Now's innovation was recognised in 2016, when the company won a Queen's Award for Enterprise,[3] the UK's highest accolade for business success.

Epos Now is the UK's 13th fastest growing private technology company, and the fastest growing EPOS company in the UK. [4][5] In 2016 Epos Now was valued in excess of $90 million.[6]


Epos Now was founded by Jacyn Heavens in 2011 with no external investment.[7] CEO and founder Jacyn Heavens identified a gap in the market for an affordable EPOS system whilst managing a bar, and after searching for an EPOS system that would be suitable for his business, he started building software that would suit business owners like himself. The Epos Now Appstore was officially launched in September 2015, making it the first Appstore to be released within the EPOS industry.[8] There are over 20,000 businesses using Epos Now.[9]


Due to Epos Now’s rapid growth, they have received attention in local and national press, in addition to online news sites[10][11] Epos Now was featured in The Sunday Times’ Hiscox Tech Track 100 programme[4] in 2015, which recognised the business as the 13th fastest-growing technology business in the UK. Epos Now also regularly features in regional press, including The Eastern Daily Press[12][13] which covers Norfolk, and northern parts of Suffolk and eastern Cambridgeshire.

In addition, Epos Now has featured in a number of Channel 4 television programmes featuring their systems in their customers' stores,[14][15] including the third series of Mary Portas Secret Shopper (Episode 3).[16]

Epos Now's in-house Research and Business Intelligence team produces regular reports and data analysis on trends within the retail, hospitality and technology industries.[17] Epos Now's analysis of the UEFA Euro 2016 was used many publications, including the BBC,[18] the Mail Online,[19] The Telegraph[19] and The Sun.[20]

Epos Now's rapid growth has received press attention in The Guardian[21] providing insight into entrepreneurial practices for new businesses.[22]

Epos Now CEO, Jacyn Heavens appeared on BBC News[23] commenting on business operations following Britain's exit from the EU.

Epos Now figures have been used in the national press to examine the increase in revenue experienced by British retail and hospitality businesses during summer 2016, following the referendum. This 'staycationing' trend was commented on in the The Times,[24] Mail Online[25] and City A.M[26].


In 2015, Epos Now was awarded ‘Epos Innovation of the Year’ by Retail Systems,[27][28] and was shortlisted for EDP Business Awards [29] and Tech Cities 2015.

In 2016 Epos Now was shortlisted for the UK Cloud Awards in the "Most Innovative SMB Product of the Year" category[30] and the Engagement & Loyalty Awards in the "Most Innovative Technology" category.[31] Epos Now is also a finalist in the 2016 The Grocer Gold Awards, for the "Technology Supplier of the Year" category.[32]

On April 21, 2016 it was announced the Epos Now had won a Queen's Award for Enterprise in the Innovation category.[33]

Epos Now were named Gold Stevie Award winners for The International Business Awards as "The Most Innovative company of the Year 2016".[34]


  1. "Epos Now Head Office". Epos Now. Epos Now. Retrieved 16 January 2016.
  2. "Epos Now's Innovative Work On POS Appstore Recognised With National Retail Award". Norfolk Tech Journal. Norfolk Tech Journal. Retrieved 12 January 2016.
  3. Shields, Mark. "Royal approval: Four firms from Norfolk and Waveney honoured with Queen's Enterprise Award". Eastern Daily Press. Retrieved 2016-04-22.
  4. 1 2 "Tech Track 100" (PDF). Fast Track. The Sunday Times. Retrieved 10 January 2016.
  5. "South East and Eastern Firms Feature in Tech Track". Fast Track. Insider Media Limited. Retrieved January 2016. Check date values in: |access-date= (help)
  6. "Epos Now chief is on Norwich 'recruitment mission' and has 70 tech vacancies". Eastern Daily Press. Retrieved 2016-04-21.
  7. "Norwich Tech Firm Announces Expansion Plans". Business Weekly. Retrieved 15 January 2016.
  8. "Epos Now Launches UK's first POS AppStore". Retail Technology Review. Retail Technology Review. Retrieved 19 January 2016.
  9. Bounds, Andrew. "Naming Revolution Can Hold Key To Group's Evolution". Financial Times. Financial Times. Retrieved 8 January 2016.
  10. Briggs, Fiona. "Nettl: Click & Collect and Epos Now Partnership Set To Revolutionise Independent Retail Market". Retail Times. Retail Times. Retrieved 16 January 2016.
  11. "Norwich Future 50". Eastern Daily Press. Retrieved 12 January 2016.
  12. Woods, Ben. "Exceptional growth pinpoints Norwich firms Epos Now and ServiceTick as tech-sector leaders". Retrieved 2016-09-06.
  13. Shields, Mark. "Royal approval: Four firms from Norfolk and Waveney honoured with Queen's Enterprise Award". Retrieved 2016-09-06.
  14. "Rich Kids Go Shopping". Channel 4. Retrieved 8 January 2016.
  15. "The World's Most Expensive Christmas". Channel 4. Retrieved 8 January 2016.
  16. "Mary Portas Secret Shopper Episode Guide". Channel 4. Retrieved 18 January 2016.
  17. "Never mind Brexit, Wales's run has boosted the economy". Retrieved 2016-09-06.
  18. "Business Live: Wednesday 1 June". BBC News. Retrieved 2016-06-06.
  19. 1 2 "DAILY BRIEFING: G4S falls 5%". Mail Online. Retrieved 2016-06-21.
  20. "The England-Wales game added £5 million to the UK economy in beer sales alone - The Sun Dream Team FC". The Sun Dream Team FC. 2016-06-17. Retrieved 2016-06-21.
  21. Hargrave, Sean (2016-08-01). "From humble beginnings: entrepreneurs look back to their first office". The Guardian. ISSN 0261-3077. Retrieved 2016-08-01.
  22. "The salesman who could afford a Ferrari when he was 24". BBC News. Retrieved 2016-09-06.
  23. Epos Now (2016-08-16), Jacyn Heavens BBC World News - Business Live, retrieved 2016-08-23
  24. "We do like to spree beside the seaside". Retrieved 2016-08-31.
  25. "Staycations to triple this Bank Holiday weekend". Retrieved 2016-08-31.
  26. Washtell, Francesca (2016-08-24). "This seaside resort benefited the most from the summer staycation boom". Retrieved 2016-08-31.
  27. "Retail Systems Awards 2015". Retail Systems. Retrieved 1 November 2015.
  28. "Epos Now Competes With The Big Boys". Norfolk Tech Journal. Retrieved 3 November 2015.
  29. "EDP Business Awards 2015". Eastern Daily Press. Retrieved 19 November 2015.
  30. "2016 Shortlist | UK Cloud Awards". www.ukcloudawards.co.uk. Retrieved 2016-04-21.
  31. "Engagement & Loyalty Awards 2016". www.engagementandloyalty.com. Retrieved 2016-04-21.
  32. "2016 Finalists - The Grocer Gold Awards". www.thegrocergoldawards.co.uk. Retrieved 2016-04-22.
  33. Shields, Mark. "Royal approval: Four firms from Norfolk and Waveney honoured with Queen's Enterprise Award". Eastern Daily Press. Retrieved 2016-04-21.
  34. "Company / Organization Awards Winners | Stevie Awards". stevieawards.com. Retrieved 2016-09-06.


This article is issued from Wikipedia - version of the 11/3/2016. The text is available under the Creative Commons Attribution/Share Alike but additional terms may apply for the media files.