All Nippon Airways

"ANA Cargo" redirects here. For the former cargo subsidiary of ANA, see ANA & JP Express.
"ANA (airline)" redirects here. For the former Australian airline, see Australian National Airways.
For other uses of "ANA", see Ana.
All Nippon Airways
全日本空輸 Zen Nippon Kūyu
IATA ICAO Callsign
Founded 27 December 1952 (1952-12-27)
Secondary hubs
Focus cities
Frequent-flyer program ANA Mileage Club
Airport lounge ANA Lounge
Alliance Star Alliance
Fleet size 215
Destinations 89
Company slogan 'Inspiration of Japan'
Parent company ANA Holdings
Headquarters Shiodome City Center
Minato, Tokyo, Japan[2]
Key people Yoji Ohashi (Chairman)
Shinichiro Ito (CEO)
Revenue ¥1.411 trillion (2011)
Operating income ¥97.02 billion (2011)
Net income ¥28.17 billion (2011)
Total assets ¥2.002 trillion (2011)
Total equity ¥554.85 billion (2011)

20,000+ (2016)[3]


All Nippon Airways Co., Ltd. (全日本空輸株式会社 Zen Nippon Kūyu Kabushiki gaisha, TYO: 9202, LSE: ANA, OTC Pink: ALNPY), also known as Zennikkū (全日空) or ANA, is the largest airline in Japan. Its headquarters are located at Shiodome City Center in the Shiodome area of Minato, Tokyo, Japan. It operates services to both domestic and international destinations[4] and had more than 20,000 employees as of March 2016.[3] In May 2010, ANA's total passenger traffic was up year-on-year by 7.8%, and its international services grew by 22% to 2.07 million passengers in the first five months of 2010.[5] ANA's main international hubs are at Narita International Airport outside Tokyo and Kansai International Airport outside Osaka. Its main domestic hubs are at Tokyo International Airport (Haneda), Osaka International Airport (Itami), Chūbu Centrair International Airport (near Nagoya), and New Chitose Airport (near Sapporo).[6]

In addition to its mainline operations, ANA controls several subsidiary passenger carriers,[7] including its regional airline, ANA Wings and charter carrier, Air Japan. Additional smaller carriers include Air Do, a low-cost carrier operating scheduled service between Tokyo and cities in Hokkaido; Vanilla Air, a low-cost carrier serving resort and selected international destinations; and Allex Cargo (ANA Cargo), the freighter division operated by Air Japan. ANA is also the largest shareholder in Peach, a low-cost carrier joint venture with Hong Kong company First Eastern Investment Group. In October 1999, the airline became a member of Star Alliance. On 29 March 2013, ANA was named a 5-Star Airline by Skytrax.



ANA's earliest ancestor was Japan Helicopter and Aeroplane Transports Company (日本ヘリコプター輸送 Nippon Herikoputā Yusō) (also known as Nippon Helicopter and Aeroplane), an airline company founded on 27 December 1952.[8] Nippon Helicopter was the source of what would later be ANA's International Air Transport Association (IATA) airline code, NH.[9]

Boeing 737-200 in ANA's late 1960s-1983 "Mohican Livery"

NH began helicopter services in February 1953. On 15 December 1953, it operated its first cargo flight between Osaka and Tokyo using a de Havilland Dove, JA5008.[8] This was the first scheduled flight flown by a Japanese pilot in postwar Japan. Passenger service on the same route began on 1 February 1954, and was upgraded to a de Havilland Heron in March.[10] In 1955, Douglas DC-3s began flying for NH as well,[8] by which time the airline's route network extended from northern Kyūshū to Sapporo. In December 1957 Nippon Helicopter changed its name to All Nippon Airways Company.[11]

ANA's other ancestor was Far East Airlines (極東航空 Kyokutō Kōkū).[12] Although it was founded on 26 December 1952, one day before Nippon Helicopter, it did not begin operations until 20 January 1954, when it began night cargo runs between Osaka and Tokyo, also using a de Havilland Dove. It adopted the DC-3 in early 1957, by which point its route network extended through southern Japan from Tokyo to Kagoshima.[10]

Far East Airlines merged with the newly named All Nippon Airways in March 1958. The combined companies had a total market capitalization of 600 million yen, and the result of the merger was Japan's largest private airline.[8] The merged airline received a new Japanese name (全日本空輸 Zen Nippon Kūyu; Japan Air Transport). The company logo of the larger NH was selected as the logo of the new combined airline, and the new carrier operated a route network combined from its two predecessors.[8]

Domestic era

Revenue Passenger-Miles/Kilometers, in millions
Year Traffic
1964 693 RPMs
1968 1327 RPMs
1970 2727 RPMs
1972 3794 RPMs
1973 8421 RPKs
1975 10513 RPKs
1979 17073 RPKs
1985 18997 RPKs
1990 33007 RPKs
1995 42722 RPKs
Source: Air Transport World

ANA grew through the 1960s, adding the Vickers Viscount to the fleet in 1960 and the Fokker F27 in 1961.[8] October 1961 marked ANA's debut on the Tokyo Stock Exchange as well as the Osaka Securities Exchange.[8] 1963 saw another merger, with Fujita Airlines, raising the company's capital to 4.65 billion yen.[8] In 1965 ANA introduced jets with Boeing 727s on the Tokyo-Sapporo route. It also introduced Japan's first homegrown turboprop airliner, the NAMC YS-11 in 1965, replacing Convair 440s on local routes.[8] In 1969, ANA introduced Boeing 737 services.[8]

ANA Boeing 747SR-81 at Perth Airport (mid-1980s)

As ANA grew it started to contract travel companies across Japan to handle ground services in each region. Many of these companies received shares in ANA as part of their deals. Some of these relationships continue today in different forms: for instance, Nagoya Railroad, which handled ANA's operations in the Chūbu region along with other partnerships,[13] maintains a permanent seat on ANA's board of directors.[14] By 1974, ANA had Japan's largest domestic airline network.[12]

While ANA's domestic operations grew, the Ministry of Transportation had granted government-owned Japan Airlines (JAL) a monopoly on international scheduled flights[8] that lasted until 1986. ANA was allowed to operate international charter flights: its first was a 727 charter from Tokyo to Hong Kong on 21 February 1971.[15]

Key ANA fleet types in the early 1990s: Boeing 747SR and Lockheed L-1011

ANA bought its first widebody aircraft, six Lockheed L-1011s, in November 1971, following a lengthy sales effort by Lockheed which had involved negotiations between US president Richard Nixon, Japanese prime minister Kakuei Tanaka and UK prime minister Edward Heath (lobbying in favor of engine maker Rolls-Royce). Tanaka also pressed Japanese regulators to permit ANA to operate on Asia routes as part of the package.[16] The aircraft entered service on the Tokyo-Okinawa route in 1974. The carrier had ordered McDonnell Douglas DC-10s but cancelled the order at the last minute and switched to Lockheed. It was later revealed that Lockheed had indirectly bribed Prime Minister Kakuei Tanaka to force this switch: the scandal led to the arrest of Tanaka and several managers from ANA and Lockheed sales agent Marubeni for corruption.[17]

Boeing 747-200s were introduced on the Tokyo-Sapporo and Tokyo-Fukuoka routes in 1976[8] and Boeing 767s in 1983[18] on Shikoku routes. The carrier's first 747s were the short-range SR variant, designed for Japanese domestic routes.[15]

International era

ANA Boeing 737-500 at Sapporo International Airport (Chitose). An ANA Boeing 777-200 can be seen on final approach in the background.

In 1986, ANA began to expand beyond Japan's key domestic carrier to become a competitive international carrier as well.[8] On 3 March 1986, ANA started scheduled international flights with a passenger service from Tokyo to Guam.[19] Flights to Los Angeles and Washington, D.C. followed by year's end, and ANA also entered a service agreement with American Airlines[8] to feed the US carrier's new flights to Narita.

ANA expanded its international services gradually: to Beijing, Dalian, Hong Kong and Sydney in 1987; to Seoul in 1988; to London and Saipan in 1989; to Paris in 1990 and to New York in 1991.[20][21] Airbus equipment such as the A320 and A321 was added to the fleet in the early 1990s, as was the Boeing 747-400 jet. ANA joined the Star Alliance in October 1999.[22]

2004 saw ANA's profits exceed JAL's for the first time. That year, facing a surplus of slots due to the construction of new airports and the ongoing expansion of Tokyo International Airport, ANA announced a fleet renewal plan that would replace some of its large aircraft with a greater number of smaller aircraft.[23]

ANA aircraft (both Boeing 747-400Ds) at Tokyo International Airport (Haneda Airport).

Also in 2004, ANA set up low-cost subsidiary Air Next to operate flights from Fukuoka Airport starting in 2005, and became the majority shareholder in Nakanihon Airline Service (NAL) headquartered in Nagoya Airport.[24] In 2005, ANA renamed NAL to Air Central, and relocated its headquarters to Chūbu Centrair International Airport.[25] On 12 July 2005, ANA reached a deal with NYK to sell its 27.6% share in Nippon Cargo Airlines, a joint venture formed between the two companies in 1987.[26] The sale allowed ANA to focus on developing its own cargo division. In 2006, ANA, Japan Post, Nippon Express, and Mitsui O.S.K. Lines founded ANA & JP Express (AJV), which would operate freighters. ANA is the top shareholder of AJV. It absorbed Air Japan's freighter operations.

Air Transport World named ANA its 2007 "Airline of the Year." In 2006, the airline was recognized by as the most punctual scheduled airline between London and Tokyo for the last four consecutive years, based on official British statistics.[27] Japan Airlines took over the title in 2007. In 2009, ANA announced plans to test an idea as part of the airline's "e-flight" campaign, encouraging passengers on select flights to visit the airport restroom before they board.[28][29] On 10 November of the same year, ANA also announced "Inspiration of Japan", ANA's newest international flight concept, with redesigned cabins initially launched on its 777-300ER aircraft.[30]

In July 2011, All Nippon Airways and AirAsia agreed to form a low-cost carrier, called AirAsia Japan, based at Tokyo's Narita International Airport. ANA held 51 percent shares and AirAsia held 33 percent voting shares and 16 percent non-voting shares through its wholly owned subsidiary, AA International.[31] The carrier lasted until October 2013, when AirAsia withdrew from the joint venture; the carrier was subsequently rebranded as Vanilla Air.

Corporate affairs and identity


Shiodome City Center in Minato, Tokyo, headquarters of ANA HOLDINGS[32]

All Nippon Airways is headquartered at the Shiodome City Center in the Shiodome area in Minato, Tokyo, Japan.[32][33]

In the late 1960s ANA had its headquarters in the Hikokan Building in Shinbashi, Minato.[34] From the 1970s through the late 1990s All Nippon Airways was headquartered in the Kasumigaseki Building in Chiyoda, Tokyo.[35][36][37][38] Before moving into its current headquarters, ANA had its headquarters on the grounds of Tokyo International Airport in Ōta, Tokyo.[39] In 2002 ANA announced that it was taking up to 10 floors in the then under-construction Shiodome City Center. ANA announced that it was also moving some subsidiaries to the Shiodome City Center.[40] Shiodome City Center, which became ANA's headquarters, opened in 2003.[41]


ANA Group Companies and the companies a part of whose stocks are held by ANA HOLDINGS

ANA Group is a group of companies which are wholly or primarily owned by ANA. It comprises the following:[42]

The Utility Center building, the former headquarters of ANA at Tokyo International Airport

Commercial aviation

General aviation


The following airlines merged into ANA Wings on 1 October 2010

Cargo services

A Boeing 767-300BCF of Allex Cargo

As of November 2016 ANA operates twelve Boeing 767-300 freighter aircraft.[43] ANA's freighters operate on 18 international routes and 6 domestic routes. ANA operates an overnight cargo hub at Naha Airport in Okinawa, which receives inbound freighter flights from key destinations in Japan, China and Southeast Asia between 1 and 4 a.m., followed by return flights between 4 and 6 a.m., allowing overnight service between these regional hubs as well as onward connections to other ANA and partner carrier flights. The 767 freighters also operate daytime flights from Narita and Kansai to various destinations in East and Southeast Asia.[44] ANA also operates a 767 freighter on an overnight Kansai-Haneda-Saga-Kansai route on weeknights,[45] which is used by overnight delivery services to send parcels to and from destinations in Kyushu.[46]

ANA established a 767 freighter operation in 2006 through a JV with Japan Post, Nippon Express and Mitsui, called ANA & JP Express. ANA announced a second freighter joint venture called Allex in 2008, with Kintetsu World Express, Nippon Express, MOL Logistics and Yusen Air & Sea as JV partners.[47] Allex merged with ANA subsidiary Overseas Courier Services (OCS), an overseas periodical distribution company, in 2009,[48] and ANA & JP Express was folded into ANA in 2010.[49]

ANA Cargo and the United States-based United Parcel Service have a cargo alliance and a code-share agreement, similar to an airline alliance, to transport member cargo on UPS Airlines aircraft.[50][51]

ANA also has a long historical relationship with Nippon Cargo Airlines, a Narita-based operator of Boeing 747 freighters. ANA co-founded NCA with shipping company Nippon Yusen in 1978, and at one time held 27.5% of NCA's stock. ANA sold its stake to NYK in 2005, but retained a technical partnership with NCA.[52] ANA announced in July 2013 that it would charter NCA's 747 freighter aircraft for an overnight cargo run between Narita and Okinawa, doubling capacity between ANA's key cargo hubs and freeing up 767 aircraft to operate new routes from Okinawa to Nagoya and Qingdao.[53]


ANA has an extensive domestic route network that covers the entirety of Japan, from Hokkaido in the north to Okinawa in the south. ANA's international route network extends through China, Korea, Southeast Asia, United States and Western Europe. Its key international hub is Narita International Airport, where it shares the South Wing of Terminal 1 with its Star Alliance partners.[54]

ANA's international network currently focuses on business destinations; its only remaining "resort" routes are its routes from Haneda and Narita to Honolulu; past resort routes such as Narita-Guam, Kansai-Honolulu and Nagoya-Honolulu have been cancelled, although ANA plans to expand resort service in the future through its low-cost subsidiary Vanilla Air.[55]

Codeshare agreements

All Nippon Airways has codeshare agreements with the following airlines:[56]

ANA operations at its destinations, Haneda Airport (left) and Itami Airport (right)


A pair of ANA Boeing 767-300s at Tokyo's Haneda Airport
Two ANA Boeing 777-300s at Haneda
One of the airline's Boeing 767-300F cargo aircraft

As of November 2016, the ANA passenger fleet (excluding subsidiaries) consists of the following aircraft:[43][57] ANA's Boeing customer code is 81 for all Boeing aircraft except the Boeing 787. For example, a Boeing 777-200ER ordered new by ANA will bear the model number 777-281ER.

All Nippon Airways Passenger Fleet
Aircraft In Service Orders Passengers Notes
F C P Y Total
Airbus A320-200 10 166 166 To be retired during 2017.
Airbus A320neo 7[58] TBA Deliveries from 2016.
Replacing Boeing 737-700 on international routes.[59]
Airbus A321-200 2 2[60] 8 186 194 Deliveries from October 2016.
Airbus A321neo 26[58][60] TBA
Airbus A380-800 3[61][62] TBA Deliveries from 2019.[63]
Boeing 737-700 7 3 8 120 128 Another 10 wet leased to Air Do
3 will be re-transferred from Air Do once Air Do receives its pre owned 737-700s in 2016.[64]
Boeing 737-800 36 8 158 166
8 159 167
Boeing 767-300 12 10 260 270 Older aircraft to be phased out and replaced by Boeing 787 and A321neo.

Aircraft of 35/179 configuration will be reconfigured for domestic use.[65]

Boeing 767-300ER 25 10 260 270
35 179 214
35 167 202
Boeing 777-200 14 21 384 405 Some to be converted to 777-200ER.
All other aircraft are to be phased out and replaced by Boeing 787-9.[65]
Boeing 777-200ER 12 21 384 405 To be replaced by Boeing 787-9 aircraft on international services and reconfigured for domestic use.[65]
35 271 306
70 36 117 223
Boeing 777-300 7 21 493 514 5 to be refurbished, remaining 2 will be retired.
Boeing 777-300ER 22 6 [58][66] 8 52 24 166 250 Deliveries from 2019.
8 52 24 180 264
8 68 24 112 212
Boeing 777-9 20[58] TBA Deliveries from 2020.
Boeing 787-8 36 [67] 12 323 335
42 198 240
46 21 102 169
Boeing 787-9 20 24 18 377 395 Replacing Boeing 777-200. Deliveries until 2020.
40 14 192 246
48 21 146 215
Boeing 787-10 3[64] TBA Plus 5 options, deliveries from 2019.
Mitsubishi MRJ-90 15 TBA 10 purchase options. Deliveries start in 2017.
Cargo Fleet
Boeing 767-300ERF 2 3
Boeing 767-300BCF 10
Total 215 113


In addition to its passenger aircraft, ANA operates twelve Boeing 767-300F cargo aircraft.[43]

Fleet history

An example of an NAMC YS-11, a domestically produced mainstay of the ANA fleet from the 1960s through the 1990s
ANA Boeing 747-400 on landing approach

The NAMC YS-11 was an important aircraft for All Nippon Airways, although most of them were used under the name of ANK, or Air Nippon, a subsidiary of All Nippon Airways. The final YS-11 in operation was retired in 2006.[68] A number of YS-11s are in museums, or otherwise scrapped or taken apart. After a final retirement process through September 2006, all YS-11s were grounded, obligated to retire, unless privately owned and were privately restored. The YS-11 was a big part of All Nippon Airways from the 1970s to the early 1990s, when it was used on domestic operations.[68]

ANA flew its last flight of an Airbus A321-100 on 29 February 2008. This marked the end of almost ten years of operation of the Airbus A321-100, of which ANA was the only Japanese operator.[69]

ANA was the launch customer for the new Boeing widebody, the Boeing 787 Dreamliner, ordering 50 examples with an option for 50 more during April 2004. ANA split the order between 30 of the short-range 787-3 and 20 of the long haul 787-8. However, ANA later converted its -3 orders to the -8 variant.[70]

Deliveries finally began in late 2011 when ANA received its first Boeing 787 on 21 September, the first ever Dreamliner to be delivered in the world. ANA flew its first Boeing 787 passenger flight on 26 October 2011, which operated as a charter flight from Tokyo Narita to Hong Kong.[71] ANA also became the second airline to receive the Boeing 787-9on 28 July 2014. Despite being second, the airline preceded launch customer Air New Zealand for the first commercial flight on the 787-9, a special sightseeing charter for Japanese and American school children on 4 August.[72][73]

Formerly operated

Aircraft Entry in Service Exit from Service Notes
Airbus A321-100[74] April 1998 2008
Boeing 727-100[74] May 1964 May 1974
Boeing 727-200[74] October 1969 April 1990
Boeing 737-200[74] June 1969 August 1992
Boeing 737-700ER[74] February 2007 April 2016[75]
Boeing 747-200LR[74] July 1986 2005
Boeing 747SR-100[74] January 1979 March 2006
Boeing 747-400[74] Aug 1990 2011
Boeing 747-400D[74] Jan 1992 2014
Boeing 767-200[74] June 1983 2004
Convair 440[76] October 1959 November 1964
de Havilland Dove[77] December 1953 July 1962 In service with Nippon Helicopter and Aeroplane and Far East Airlines
de Havilland Heron[78] March 1954 June 1961 In service with Nippon Helicopter and Aeroplane
Douglas DC-3[79] November 1955 March 1964 In service with Far East Airlines prior to merger
Fokker F27 Friendship[74] July 1961 March 1973
Handley Page Marathon[80] October 1954 June 1960 In service with Far East Airlines prior to merger
Lockheed L-1011 Tristar[74] May 1974 November 1995
NAMC YS-11[74] September 1965 August 1991
Vickers Viscount[74] July 1961 August 1969

Fleet plans

ANA Boeing 767-300ER in panda livery (since repainted back into standard livery)
Boeing 787-8 in special 787 launch livery

On 31 July 2014, ANA firmed up an order for 7 Airbus A320neos, 23 Airbus A321neos, 20 Boeing 777-9Xs, 14 Boeing 787-9s and 6 Boeing 777-300ERs, which will be used for its short and long-haul fleet renewal. Boeing valued ANA’s order at approximately $13 billion at list prices.[81]

On 2 February 2015, ANA placed orders with Airbus and Boeing worth $2.2bn for three Boeing 787-10s, five Boeing 737-800s and seven Airbus A321s.[82]

In late July 2015, ANA entered into a secret agreement with Airbus to make additional orders in the future (number and model(s) of aircraft unidentified) in exchange for Airbus support of ANA plans to invest in bankrupt Skymark Airlines.[83]

On 29 January 2016, ANA signed a purchase agreement with Airbus, covering the firm orders for three Airbus A380s, which are planned to be delivered from 2018. This will make ANA the only Japanese airline to operate the Airbus A380, and will be used on the Tokyo to Honolulu route.

Special liveries

ANA operates 11 special livery aircraft:[57]


New cabin

ANA "Inspiration of Japan" 777-300ER first class

Introduced in 2009, the "Inspiration of Japan" cabin features included fully-lie-flat-bed business class seats, nearly enclosed first class suite seats, fixed shell back seats in both of its economy classes, a new AVOD in-flight entertainment system (based on Panasonic Avionics Corporation's eX2 IFE system with iPod connectivity, in-seat shopping and meal ordering as well as cabin touchscreen consoles) as well as improvements to its in-flight service. ANA will also introduce a new lounge (which opened on 20 February 2010, supposed to be in coincidence with the introduction of new aircraft interiors but delayed [see below]) and check-in concept (later in autumn 2010) at Narita for first class and ANA Mileage Club's Diamond Service elite members.

The introduction of the concept also discontinued the use of the name "Club ANA", which was used for its international business class seats (changing into a generic business class name) as well as the name of the lounges (all lounges for both first class and business class are named "ANA Lounge", with the first class lounge called the "ANA Suite Lounge" and its arrival lounge the "ANA Arrival Lounge").

Old ANA "Inspiration of Japan" 787 Dreamliner economy class

This "Inspiration of Japan" concept was originally set to debut on 20 February 2010 with the delivery of its new Boeing 777-300ER prior to that date, followed by the introduction of the concept on that date on the Narita-New York route. However, due to delays to the new premium economy seats, the debut was pushed back to 19 April. (The delay was due to the failure of a safety test in Japan of a new seat design axle, made by seat manufacturer Koito Industries Ltd. This safety test failure also affected deliveries of aircraft to be operated by three other fellow Star Alliance members - Singapore Airlines for its A380s, Thai Airways' A330s, and Continental Airlines for new 737-800 deliveries.[84][85])

The "Inspiration of Japan" concept has been refitted on its existing 777-300ERs for service on all the airline's North American routes,[86] and may be refitted on its European routes. Parts of it may eventually be phased into its existing Boeing 767-300ERs in service as well as the upcoming Boeing 787s in order.[30][30][87][88][89]

Since February 2010 ANA offers women's only lavatories on international flights.[90] The first Boeing 787 the airline received have the bidets in both economy and business class lavatory.[91]

Inflight Magazine

ANA's inflight magazine is named 'Wingspan' and is available both on board and as a freely downloadable application for Apple's iPad. The iPad version is named 'Virtual Airport' and includes content from Wingspan as well as links to airline booking and online check-in pages.[92]

Bus shuttle services

Previously ANA had a dedicated shuttle bus from Düsseldorf to Frankfurt Airport so passengers may board ANA flights at that airport, but the bus service was discontinued after ANA began its Düsseldorf flights;[93] the dedicated Düsseldorf flights began in 2014.[94]



Year Award Rank
2007 4-star airlines N/A
2011 World’s Best Airport Services Winner
2011 Best Airline Staff in Asia Winner
2012 4-star airlines N/A
2012 World’s Best Airlines 5th
2013 5-star airlines N/A
2013 World’s Best Airlines 4th
2013 World’s Best Airport Services Winner
2013 Best Aircraft Cabin Cleanliness Winner
2014 5-star airlines N/A
2014 World’s Best Airlines 6th
2014 World’s Best Airport Services Winner
2015 5-star airlines N/A
2015 World’s Best Airlines 7th
2015 World’s Best Airport Services Winner
2015 Best Airline Staff in Asia Winner

In popular culture

Check-in machines for ANA at Hakodate Airport

Accidents and incidents

See also


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